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Introducing Our New Data Retention Feature

Willem Dewulf
12 Jul
2024
5
min read

At Pro Backup, we are dedicated to providing top-tier cloud backup solutions tailored to meet the diverse needs of our B2B clients. Today, we are thrilled to unveil a powerful new feature designed to give you greater control and flexibility over your data management: Data Retention. This feature allows you to determine how long we keep your data backups, ensuring you can comply with various regulatory requirements and internal policies.

Understanding Data Retention

Data Retention is a feature that enables you to manage the lifecycle of your data backups. Each time an item is created or changed in your application, a new revision of that record is created. Depending on your subscription plan, the retention period for these revisions varies:

  • Plus Plan: Revisions are kept for up to 6 months.
  • Pro Plan: Revisions are kept for up to 2 years.
  • Premium Plan: Revisions are kept for up to 4 years.

Tip: Users on the Pro and Premium plans can further customize their data retention period by navigating to Settings > Data Retention. This means you can set shorter retention periods if required, offering you greater flexibility.

What Happens with Older Revisions?

Our data retention policy ensures that your storage is optimized by removing unnecessary older revisions under certain conditions. Here’s how it works:

Inactive Records

If a revision is created before the threshold date and the record is no longer active (i.e., it has been deleted from the app), that revision will be deleted.

Example: Suppose you have a client record that was last updated on January 1st, 2020, and you are on the Pro plan. If you delete this client record on February 1st, 2021, the revision from January 1st, 2020, will be removed since it is no longer active and past the threshold date of January 1st, 2022.

Active Records

If a revision is created before the threshold date but there is at least one newer revision created after the threshold date, the older revision will be deleted.

Example: You have a project file that was revised on January 1st, 2020, and again on January 1st, 2021. If you are on the Pro plan, the older revision (from 2020) will be deleted after January 1st, 2022, since there is a newer revision from 2021.

If the last revision of a record was created before the threshold date and the record has not been modified since then, this revision will remain. This ensures that the most recent state of your records is always preserved.

Subscription and Trial Policy

It's important to note that in the event of an expired trial or a canceled subscription, your data backups will be removed within 10 days. This policy helps us maintain a streamlined and efficient backup environment.

We are confident that the Data Retention feature will significantly enhance your data management capabilities, providing you with the necessary tools to align with your data governance strategies. Should you have any questions or need assistance configuring your data retention settings, our support team is always here to help.

Thank you for entrusting Pro Backup with your cloud backup needs. Stay tuned for more exciting updates and features that will continue to empower your business!

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