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Airtable’s Latest Release: Introducing Portals

Willem Dewulf
20 Dec
2024
5
min read

Airtable has recently unveiled Portals, a feature designed to streamline collaboration with external users like clients, vendors, and partners. With Portals, you can create a tailored, secure experience for guests by offering a custom sign-in page that provides easy access to your Airtable app. This innovation makes sharing relevant data simpler and more secure than ever.

Why is this a big deal?

Portals enable you to give external users or guests access to Airtable Interfaces without requiring them to purchase a full Airtable license. This means you can collaborate with external stakeholders at a fraction of the cost. Pricing for the Portals add-on starts at $8 per guest per month or $120 per month for 15 guests and one portal.

Key use cases for Portals:
  • Client portal: Provide clients with real-time access to project updates and deliverables.
  • Vendor management: Simplify communication and document sharing with suppliers.
  • Partner collaboration: Enable seamless data exchange with business partners.
  • Customer support: Enhance customer experience with self-service options, FAQs, and support ticket tracking.

It’s important to note that a guest is defined as a user who does not share your team or company’s email domain, or uses a personal domain (e.g., gmail.com, yahoo.com). This ensures team members cannot be treated as guests to reduce licensing costs.

How is different from Airtable interfaces?

Airtable Interfaces have been available for some time and allow you to share access to underlying Airtable data in a customized way. With Interfaces, you can control what parts of the database are visible and editable, tailoring the experience to suit your needs.

The key distinction with Portals lies in the external login capability. Instead of logging directly into Airtable, external users access your custom partner portal to interact with Airtable Interfaces. This provides a more professional, branded experience.

Key features:
  • Custom sign-in page: Allow external collaborators to access your Airtable Interface without needing to log into Airtable itself.
  • Granular permissions: Control exactly what guests can see and edit, ensuring secure and tailored collaboration.
  • White labeling (coming soon): Personalize your portal by matching it to your brand. Add your company logo and customize the background for a cohesive, professional look.

How to get started with Portals?

Portals are currently in beta for Teams, Business, and Enterprise Scale customers. If you’re eligible, you can add the Portals add-on to invite external users and manage their access easily.

As a trusted backup provider for Airtable, ProBackup ensures your data remains secure no matter how Airtable’s features evolve. Stay tuned for more updates on this powerful tool!

See Portals in action

Here are a few tutorial videos to help you explore Airtable Portals:

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