Pro Backup and GDPR

The General Data Protection Regulation, abbreviated as GDPR, is an EU regulation that establishes the legal framework to protect the personal data of residents in the EU. Organizations that process personal data of residents in the EU, regardless of whether they are located in or outside the EU, are required to comply with its provisions. With this page we would like to explain how Pro Backup BV, the legal owner of Pro Backup, is committed to GDPR compliance.

The starting point is thatPro Backup BV, regardless of the tool it offers, respects your data processing rights, respects your privacy and is committed to protecting the personal data we process.

Data Processor vs Controller

It is important to know which role Pro Backup BV fulfills.

Pro Backup as a data processor

As a provider of tools, Pro Backup BV is a processor of personal data that offers companies and organizations the opportunity to process personal data better and more efficiently. This means that the users of our tools, our customers, are and remain responsible for processing. It is they who determine the purpose and means for the processing of personal data and, among other things, rely on the tools that Pro Backup BV has developed. As such, they must ensure that they process their customers’ data correctly, in accordance with the GDPR.

In particular, Pro Backup BV customers must ensure that they have a processing agreement with the processors they use, such as Pro Backup BV. To this end, you can download our Processor Agreement and send us a signed copy by email.

Pro Backup as data controller

In addition, Pro Backup BV is also a data controller, especially for the data about its customers. A policy has been drawn up for this, which you can find on our website.

Safe and secure

Pro Backup BV ensures that the data and processing are sufficiently secured in function of the risks, in accordance with what the GDPR prescribes.

List of sub-processors

We also call upon a number of parties referred to as sub-processors in this context to provide the best possible services. In this context, Pro Backup BV wants to be transparent and always keep an updated list of those sub-processors. We are convinced that these sub-processors are committed to data protection, understand the obligations of the GDPR and have taken the necessary measures to comply with them.

NameType of processingPlace of processing
AmazonServer infrastructureEU
HerokuServer infrastructureEU
RedislabsServer infrastructureEU
Google G SuiteInfrastructure & E-mailsEU
PodioInfrastructureEU
App SignalError managementEU
LogentriesLoggingEU
SidekiqLoggingEU
Postmark (Wildbit)E-mailsEU/US/CH
StripeOnline PaymentsEU

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