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  5. What does Pro Backup back up for Zendesk?

What does Pro Backup back up for Zendesk?

What we back up:

The following data types are backed up: 

  • Tickets
  • Custom fields
  • Attachments
  • Forms
  • Groups
  • Comments (i.e. public replies, internal notes)
  • Users
  • Organizations

What we don't back up:

The following data types are not backed up:

  • Reports
  • Dashboards
  • Conversations
  • Triggers
  • Views
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